If you have questions that cannot be clarified by the manuals or online help, please contact one of our sales offices.
You can help us by having the following data at hand:
Your product’s serial number and/or version number.
The version and service pack numbers of MS-Windows installed on your computer.
The type of hardware you are using.
The exact wording of any message that appears on your screen.
What happened and what did you do when the problem occurred?
How did you attempt to solve the problem?
Dial a hotline number, or use our contact form to send us your request.
For inquiries outside of Europe, please visit our global Web site.
Germany and European countries not listed on this page:
+49 89 45354-2748 (PLC, FP-I4C, touch panels)
+49 89 45354-2737 (sensors)
+49 89 45354-2750 (servo drives)
France:
+33 160 135757
Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Montenegro, Serbia, Slovenia, Switzerland:
+43 2236 26846
Belgium, Denmark, Luxembourg, Norway, Sweden, The Netherlands:
+31 499 372727
Baltic states, Czech Republic, Finland, Hungary, Poland, Romania, Slovakia:
+48 42 2309633
Portugal, Spain:
+34 91 3293875
United Kingdom of Great Britain and Ireland:
+44 1908 231555